Manage members, not spreadsheets.

Check-in frequency tracked per member. Anyone whose attendance drops below their personal baseline gets flagged automatically, triggering customizable win-back sequences like a personal trainer check-in text or a free guest pass offer.

Real-time automated waitlists that instantly notify the next person in line via text when a spot opens, giving them a 15-minute window to confirm before it rolls to the next. Every spot filled without staff lifting a finger.

Failed payments automatically detected, charges retried on a smart schedule, branded card-update reminders sent to members, and check-in access paused after a configurable grace period. Revenue recovered before it becomes an awkward conversation.

Every lead tracked from first touch to paid membership, showing you exactly which channel each member came from, your cost per acquisition, and which campaigns to double down on versus drop.

Front Desk Agent

Books classes, personal training sessions, and facility tours, answers membership questions, and handles cancellations 24/7 — so your coaches stay on the floor and every prospect gets a fast, helpful response.

• ✓Booking group classes, personal training sessions, and intro appointments
• ✓Answering questions about membership tiers, pricing, and facility amenities
• ✓Processing class cancellations and moving members to available slots automatically

Lead Qualifier

Converts every new membership inquiry into a qualified prospect by capturing their goals, schedule, and budget — and routes them to the right program or trainer before they sign up somewhere else.

• ✓Qualifying new leads by fitness goals, experience level, and schedule availability
• ✓Identifying corporate wellness or team training opportunities for a dedicated sales follow-up
• ✓Re-engaging trial members and drop-offs with personalized outreach before they churn