Your store.
Online and in-person. One system.

Your in-store POS and online storefront unified into a single real-time inventory count. The moment something sells on either channel, stock updates everywhere instantly.

Real-time shipping rates from multiple Canadian carriers calculated at checkout based on package weight and destination. Set free-shipping thresholds or flat-rate zones so customers see honest pricing upfront.

Every return and exchange tracked with reason codes. Inventory automatically restocked, the financial ledger adjusts in real time, and a monthly returns report shows patterns like sizing issues or defective batches.

A proper product catalog with unlimited SKUs, variant management, barcode scanning, low-stock alerts, and full edit history so you always know what changed, when, and by whom.

Year-over-year sales tracked by product category and week. Seasonal reorder suggestions generated from your actual sales history, sell-through rates, and lead times from your suppliers.

Pick-and-pack workflows with optimized pick paths, smart box selection based on product dimensions, batch shipping label generation, and dock location assignments. Your warehouse runs like a system, not a fire drill.

Front Desk Agent

Answers product questions, checks stock, handles order status inquiries, and routes complex issues to the right team member across web chat, SMS, and phone — so your sales floor staff can serve in-store customers without interruption.

• ✓Answering product availability, sizing, and compatibility questions instantly
• ✓Providing order status updates and handling simple return or exchange requests
• ✓Routing warranty claims and complex complaints to the appropriate department

Lead Qualifier

Identifies high-intent shoppers — wholesale inquiries, large-order customers, loyalty candidates — and connects them with a sales rep before they walk out the (virtual) door.

• ✓Qualifying wholesale and bulk-order inquiries by volume, frequency, and business type
• ✓Capturing and scoring high-value leads from product landing pages and ad campaigns
• ✓Re-engaging customers who abandoned carts or expressed interest but didn't purchase